Frequently Asked Questions

 

Patient FAQ

  • Freedom Doctors was created in order to give patients more freedom in their own healthcare.  Frustrated by the role of insurance in healthcare and the restrictions patients face when trying to access care, Freedom Doctors was created to provide convenient care to patients without the restrictions.  By removing laborious clerical work associated with traditional insurance companies and large healthcare institutes we are able to spend more time with you at a fair, transparent price. 

    For the same cost as an urgent care visit a doctor will come to where you are.  On average, urgent care visits cost on average $200. Emergency room visits can cost upwards of $1,000 a visit depending on complexity.  

    With traditional insurance it is up to your carrier what they cover; however, with most insurances you will be expected to pay your copay for the visit and/or pay out of pocket until you hit your deductible.  

    No hassle healthcare. 

    Comfort and convenience. The Doctor will come to you!

    Price transparency. No surprise billing!

  • Everyone! Newborns to seniors.

  • We provide care in the comfort of your home; within a 20 miles radius of Sturbridge, MA.

    Questions if you are in our service area, give us a call.

  • Conditions (this is not an exhaustive list)

    • Upper Respiratory Infections

    • Cough

    • Fever

    • Flu

    • Coronavirus (COVID-19)

    • Pink eye

    • Ear pain

    • Sore throat

    • Sinus infection

    • Food poisoning

    • Nausea / Vomiting

    • Diarrhea / Constipation

    • Joint pain

    • Back & Neck Pain

    • Strains / Sprains

    • Gout flares

    • Allergic reactions

    • Asthma & COPD exacerbations

    • Cuts / Lacerations & Abrasions

    • Skin infections (Cellulitis)

    • Skin abscess (Boil)

    • Shingles

    • Pressure ulcers (Bed sores)

    • Swollen legs

    • Congestive Heart Failure exacerbations

    • Headaches / Migraines

    • Head injury

    • Vertigo 

    • Urinary tract infection

    • Vaginitis

    • Yeast infections

    Testing:

    • Influenza (Flu)

    • Covid-19 

    • Strep throat

    • RSV

    • Urine testing

    Our providers will order labs and radiology imaging as clinically indicated (additional fee applies). 

    Procedures:

    • Tick removal

    • Minor wound repair (Dermabond / stitches)

    • Draining of abscess (boil)

    • Joint injections

    • Biopsies

  • Given the nature of our service imaging can be ordered and followed up on my provider, but will have to be completed at local imaging facility. Cost of imaging will depends on your insurance company and coverage.

  • Home visit for minor illness or injury

    $250/visit

    Includes: Home visit by a board certified doctor, medical evaluation, diagnosis, treatment care plan

    Includes: Basic point of care tests (strep, flu, COVID), as clinically indicated

    Tele-Health Exam available

    Some things come with an additional fee; like medications from the pharmacy, blood work, imaging (X-rays). You can use your insurance for these.  

    Please note if the doctor feels that our house call service is not the right choice for you / your child they will direct you to a more appropriate level of care, such as the Emergency Department.

    Primary Care

    Our reasonable monthly fee covers all your primary care needs include well and sick visits and includes home visits and virtual care

  • We do not accept any insurance plans, we do not file claims, and we do not do paperwork for insurance companies. Our focus is you! 

    For private insurances we will provide a “Superbill” (an itemized list of services provided) which you can submit to insurance and typically receive reimbursement from the insurance carrier.

  • We do not participate Medicare; this means that Medicare cannot be billed for any services performed by Freedom Doctors. However, you can still use our Medicare benefits for any medical expense outside our office.

 

 To schedule an appointment

  • To schedule an appointment you will be directed to another website to input basic information (name, address, phone and email) so we can contact you and send you reminders. Basic health information (medication, allergies, past medical history). Reason for visit.  This information allows us to effectively and safely care for you / your child.   

    Once we confirm the appointment someone will call you before your visits to ensure that home visit is the most appropriate option for you and provide updates in regards to arrival time.  

    Please note if the doctor feels that our house call service is not the right choice for you / your child they will direct you to a more appropriate level of care, such as the Emergency Department.

We do not provide emergency care, if you are having a medical emergency please call 911 or proceed to the nearest Emergency Department.